Alei Fan headshot photo

Pronouns: she/her

Phone: 765-494-8321

Office:

Marriott Hall, Room 243
900 W. Mitch Daniels Blvd.

Curriculum Vitae Selected Publications Back to Directory

Alei Fan

Associate Professor, White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management

Director of Master’s Programs, White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management


Areas of Expertise

  • service innovation
  • service marketing
  • consumer behavior
  • cross-cultural study

Biography

Dr. Fan received her Ph.D. in Hospitality Management from The Pennsylvania State University, and Master of Management in Hospitality from Cornell University. Her research interests include consumer behavior, services marketing, service innovation, and cross-cultural study. Before moving into academia, she had a decade of management experience in the hospitality industry, working at major hotel chains in different countries.

Education

  • PhD in Hospitality Management, 2016, The Pennsylvania State University
  • Master of Management in Hospitality, 2009, Cornell University
  • Bachelor of Arts, English Literature, 2000, Dalian University of Foreign Languages

Current Courses

  • HTM 381 - Revenue Management in the Lodging Industry
  • HTM 612 - Hospitality and Tourism Management Challenge Analysis (In-residence & Online)

Selected Honors/Awards

  • Outstanding Researcher Award, Central Council on Hotel, Restaurant and Institutional Education - 2023
  • Best Article Award, Journal of Hospitality & Tourism Research - 2022
  • Emerging Professional Award, Penn State Hotel & Restaurant Society - 2021
  • Grimes-Nicholson Technology Award, The Pennsylvania State University - 2015 - 2016
  • Singapore Tourism Board Scholar, Singapore Tourism Board - 2008 - 2009

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