Soo Yeon Kwak
Graduate Student
White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management
Graduate Degree
PhD
Education
- MS, 2021, University of Houston
- BS, 2020, University of Houston
Graduate Advisor
Seon Jeong Ally Lee
Selected Publications
- Kwak, S.Y., Shin, M., Lee, M. and Back, K.-J. (2023), "Integrating the reviewers’ and readers’ perceptions of negative online reviews for customer decision-making: a mixed-method approach", International Journal of Contemporary Hospitality Management, In-press.