Susan Gordon headshot photo

Pronouns: she/her

Phone: 765-494-8031


Marriott Hall, 247
900 W. Mitch Daniels Blvd.

Curriculum Vitae Selected Publications Back to Directory

Susan Gordon

Associate Professor, White Lodging-J.W. Marriott, Jr. School of Hospitality and Tourism Management

Areas of Expertise

  • Employee Well-being
  • Supervisor Support
  • Human Resources
  • Lodging Management

HHS Signature Research Area(s)

  • Sustainable Organizations and Thriving Communities


Dr. Susan Gordon is an Associate Professor in the White Lodging-J.W. Marriott, Jr. School of Hospitality & Tourism Management at Purdue University, from where she received her PhD. Dr. Gordon also holds a Masters in Business Administration (MBA) from Boston University and a Bachelor of Science in Hospitality Administration from the University of Massachusetts at Amherst. Prior to her faculty appointment at Purdue University, Dr. Gordon was an Assistant Professor in the College of Hospitality & Tourism Leadership at the University of South Florida Sarasota-Manatee. Dr. Gordon is the recipient of the 2021 ICHRIE Innovation in Teaching Award and the 2017 Bruce Lazarus Teaching Award, which is her school’s only award for undergraduate teaching.

Dr. Gordon has over ten years of hospitality industry experience. Most recently, she was the Human Resources Manager for an 800-room hotel with Starwood Hotels & Resorts in Boston, MA. Dr. Gordon has also worked for Walt Disney World in Orlando, FL where she was a Labor Manager responsible for the scheduling, payroll, and personnel management processes for a 1900-room resort, a call center, and the catering line of business. Prior to that position, she held the positions of Housekeeping Manager, Bell Services Manager, and Front Desk Manager for four different Disney resorts.

Dr. Gordon’s research area is primarily human resources and she is particularly interested in employee wellbeing and perceived supervisor support. Dr. Gordon also conducts research in lodging operations. Her work has been published in several hospitality journals including the International Journal of Contemporary Hospitality Management, International Journal of Hospitality Administration, Journal of Human Resources in Hospitality & Tourism, Tourism Analysis, and the Journal of Foodservice Business Research.


  • Ph.D. Hospitality and Tourism Management, Purdue University, 2014
  • MBA, Boston University, 2006
  • B.S. Hospitality Administration, University of Massachusetts-Amherst, 1996

Current Courses

  • HTM 181 - Introduction to Lodging Management
  • HTM 212 - Management and Leadership in Hospitality and Tourism
  • HTM 312 - Human Resource Management for the Service Industries
  • HTM 399 - Leadership Development
  • HTM 581 - Advanced Hotel Management
  • HTM 602 - Research Topics and Methods Seminar

Selected Honors/Awards

  • Innovation in Teaching Award, ICHRIE (International Council on Hotel, Restaurant, & Institutional Education) - 2021
  • Highly Commended Paper Award, Journal of Hospitality and Tourism Insights - 2020
  • Best Article of the Year Award, Journal of Hospitality and Tourism Education - 2019
  • Bruce I. Lazarus Teaching Award, Purdue University School of Hospitality & Tourism Management - 2017